Orders
Our customer service is active from Monday to Friday from 08.00 to 16.00 CET. You can always contact us via whatsapp chat +39 331 6428764, text by writing in**@***gi.it or calling 0331.680133
When we ship your order, we send you a confirmation e-mail with a link to track your package in real time.
If you have your own account on the website you can always check your order status from “My Orders” section.
Please contact our Customer Service, we’ll be happy to help you: email in**@***gi.it phone 0331.680133 Whatsapp +39 3316428764
Yes but before that your order is shipped. Check your order confirmation on e-mail and contact us by E-mail or Whatsapp providing order number and correct delivery address. If your order is already over the courier, it is no longer possible to make any changes.
You can find our products at a network of selected retailers throughout Italy.
Shipping, Delivery and Returns
Standard shipping is 6,90€. Free from orders above 50€
The orders placed by 12.00 CET will be shipped on the same day. Delivery takes 1-2 business days. For deliveries to island or remote areas, shipping times may be extended to 3-4 business day. Orders are processed Monday to Friday, excluding public holidays.
You have 14 days from delivery to request a return. Products must be returned intact, in their original packaging, unopened and unused. You have 2 options and you can choose between a refund or an exchange for the correct size. Return shipping costs are your responsibility. E-mail in**@***gi.it and include your order number
We’re sorry. In the event of an incorrect or defective product, you are entitled to a replacement, and we will cover the return shipping costs. You have 14 days from delivery to report the issue to us. Contact in**@***gi.it with your order number and, if is possible, send a photo of the product. The products must be returned intact, unused and in their original packaging.
The return is free if you received an incorrect or defective product. In all other cases (size exchange, change of mind) you are responsible for the return shipping costs, using the courier of your choice. The package should be sent to: Maglificio Fragi – Corso Sempione 196, 21052 Busto Arsizio (VA)
The refund is processed within 5 business day of receiving the return at our warehouse. It will be credited to the same payment method used for the purchase. If you request, the refund can also be issued via bank transfer.
Size and Fit
Fragi sizes follow the Italian sizing system traditional for men’s underwear: 3 (S), 4(M), 5(L), 6(XL), 7(XXL). For plus size, 8 (3XL) 9 (4XL), 10 (5XL) are available on selected sizes. The main reference is your waist measurement in centimeters. You can find the complete size chart on each product page.
If you are between two sizes, we recommend choosing the larger size.
Regular Fit is the classic fit; it follows the natural proportions of the body without being tight, making it ideal for men who prefer comfort and freedom of movement. Slim fit has a more fitted shape, with no side seams that leave visible marks, making it the ideal choice for men looking to underwear that stays invisible under clothing. Extra slim is the most fitted style, designed for slim body types or for those who want maximum support and a close fit.
It means that the garment has no seams at the sides, it is made on circular knitting machines that produce the fabric as asingle piece, eliminating the side joining seam. The result is reduced skin irritation and friction. This feature is available across almost the entire Fragi range.
Yes. A significant selection of our collections- including America, Giò, Anthony I/W, 760 and 745 – is available up to size 10 (5XL). Products available in Plus Sizes are clearly indicated on each product page.
Our fabrics
100% Pure Cotton is the most natural and breathable fabric: soft, hypoallergenic, ideal for men with sensitive skin or that just prefer completely natural fibres. Stretch Cotton (92% cotton, 8% elastane) adds elasticity and a closer fit, adapting better to the body’s movement. Both are Oexo Tex certified.
Makò Filo di Scozia is a long staple fibre made from a variety of the highest-quality Egyptian cotton. Its distinctive feature is the mercerization process, which gives it a natural sheen, greater resistance to washing, and a unique feeling of freshness and softness on your skin, It is the fabric used in Fragi’s Stile and Stile Fit collections and is considered one of the finest cottons available for underwear.
Warm Cotton is a double-layer interlock fabric, Oeko Tex certified, that provides natural thermal without the weight of the wool. It is the perfect choice for the winter months: it retains body heat, feels soft on your skin, and is easy to machine wash. We use it in the Casual collection for undershirts, long sleeve undershirt, tank tops and long underwear.
Yes. Our fabrics are all Oeko Tex standard 100 certified. This means that every product that comes out of the factory has been tested to ensure it is free from harmful sustances. No hazardous dye or chemical residues, making it safe for the skin even when worn for long periods. The certification is for both fabrics and yarns and is renewed annually.
Our products
Briefs provide greater anatomical support and a more compact fit, making them the perfect choice for men looking to maximum comfort under trousers. Boxer briefs offer a looser, more relaxed fit, ideal for those looking to freedom of movement throughout the day. Fragi offers both styles in a variety of collections and fabrics.
It is the technical term for the front part of briefs or boxer briefs: a construction that provides natural support and improves the fit. In Fragi styles, it is double-layered, meaning it is made with an additional inner cotton layer for hygiene and greater softness.
Yes. The use of natural fibres (Cotton, Wool/Cotton) and Oekok Tex certification make Fragi underwear perfect for men with sensitive skin or allergies to synthetic fabrics. The seamless side construction also eliminates additional source of friction.
Yes
Although we borned as an underwear company we have different undershirt and tank top that could be wear on their own.
For cold months the most suitable collections are Caldo Cotone (745-750-755-760-765-770-750-755) which provides natural thermal insulation without being too heavy, and the Giò collection in wool/cotton, featuring a double layer with cotton on the inside and wool on the outside. For those looking for something lighter but still warm, long-sleeved undershirts in pure cotton (America L/S and 726 Premium Cotton) are an excellent choice.
Natural fibres-cotton, Filo di Scozia and wool/cotton, are breathable, hypoallergenic, biodegradable and more enviromentally friendly than synthetic fabrics. They do not release microplastics when machine-washed, do not retain excessive heat and are less likely to cause irritation for people with sensitive skin.
History and Brand
Fragi is an Italian knitwear manufacturer founded in 1956 in Busto Arsizio, in the province of Varese, in the heart of Lombardy’s textile district. For 70 years, we have been designing and manufacturing men’s underwear and children’s clothing entirely in Italy: from the selection of the yarn to the assembly of the finished garment, everything takes place at the same facility.
For us in Fragi, It is not a marketing label but an accurate description of how we work. Every stage of production from knitting and cutting to garment assembly and quality control is carried out at our facility in Busto Arsizio. This allows us to monitor quality at every step and mantain standard that outsourced production can not offer.
Fully Italian production, the choice of certified natural fibers, the absence of synthetic components in our main collections, and a production histroy that since 1956 has never given in to offshoring. Our garments are designed to last, not to be replaced every season.
The fabric scraps generated during the whole production are recovered and repurposed to make kitchen towels and materials used in car interiors. It’s a conscious choice we’ve been making for many years.
Care and Washing
For all cotton garments, we reccomend machine washing at 40C on a delicate underwear cycle. Use a neutral-pH liquid detergent without bleach. Fabric softener is not reccomended for twisted and mercerized cotton fabrics, as it can build up in the fibers and weaken them over time. Use a low spin cycle. Do not tumble dry
Yes with proper care. Wash at 30-40C on a delicate cycle, without bleach or fabric softener. Mercerized Egyptian cotton is resistant to washing, but tumble drying can affect its sheen over time. It is the best to lay it flat or hang it on a drying rack, away from direct heat sources.
The dyes used by Fragi are tested for wash fastness according to Oeko Tex standards. The essential colours in the collection (white, melange grey, black and blue) are highly resistant. For coloured garments, washing them separately for the first wash is always a good practice, even though wash fastness is guaranteed from the outset.
